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Casongo Ghana Casongo Ghana
Level 0
0
Banner
  • Daily Gifts
Banner
  • VIP Club
  • Tournaments
  • Home
  • Sports
  • Games
    • Slot Games
    • Crash Games
    • Live Games
    • All Games
  • Providers
  • Download App
  • About Us
    • General Terms and Conditions
    • Bonus Terms and Conditions
    • Responsible Gaming Policy
    • Withdrawal Limits
    • Deposit Wagering Requirement
    • Help Center
🇬🇧English
🇬🇧

Help Center

Choose a topic to browse questions and answers.

Browse by category

Registration and account

5 articles

  • How do I register?›
  • Can I have more than one account?›
  • I can't log in. What should I do?›
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Identity verification

5 articles

  • Do I need to verify my account?›
  • Which documents can be requested?›
  • How do I send my documents?›
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Deposits

5 articles

  • How do I make a deposit?›
  • What are the deposit limits?›
  • My deposit failed or was declined›
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Withdrawals

5 articles

  • How do I request a withdrawal?›
  • What are the withdrawal limits?›
  • Why can't I withdraw?›
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Bonuses and free spins

6 articles

  • How do I claim a bonus?›
  • What is the Welcome Pack?›
  • What is bonus wagering?›
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Cashback

5 articles

  • What cashback does Casongo offer?›
  • How is cashback calculated?›
  • How do I get my cashback?›
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Daily Gifts

7 articles

  • What are Daily Gifts?›
  • Who can open the gifts?›
  • How do I open today's gift?›
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Loyalty and VIP

6 articles

  • What is Game of Champions?›
  • How do I earn Stars?›
  • Which levels are there?›
Show all→

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Casongo.com is owned and operated by XZ Solutions B.V., incorporated under the laws of Curaçao with company registration number 159328 and having its registered address at Hanchi Snoa 19, Trias Building, Curacao. XZ Solutions B.V. is licensed by the Curaçao Gaming Authority to offer games of chance under license number OGL/2024/609/0253 in accordance with the National Ordinance on Offshore Games of Hazard (Landsverordening buitengaatse hazardspelen, P.B. 1993, no. 63) (NOOGH). XZ Solutions Limited incorporated under the laws of the Republic of Cyprus with registration number HE 429164 and having its registered address at John Kennedy, 8, Iris Building, Limassol, the Republic of Cyprus, provides payment management services to XZ Solutions B.V.

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