Deposits

How do I make a deposit?

1. Log in and tap Deposit in the top right corner.
2. Choose your Mobile Money provider: MTN, Telecel, AirtelTigo, Glo (Globacom) or Expresso.
3. Enter the amount and tap Continue.
4. Approve the payment on your phone.

Pay exactly the amount you entered and use a wallet registered in your own name. Want a bonus? Activate it in Promotions before you deposit.

What are the deposit limits?

Minimum 20 GHS, maximum 10,000 GHS per deposit.

My deposit failed or was declined

• The amount must be between 20 and 10,000 GHS.
• Your wallet needs enough funds, including any network fee.
• Confirm the payment when the prompt appears on your phone. Missed it? Start again.
• Make sure your wallet is not blocked or limited by your provider.
• Try again in a few minutes or use another provider.

Money left my wallet but isn't on my balance

Most deposits are credited within 1-4 minutes. Sometimes a deposit is held for a manual check, for example if the amount paid differs from the amount entered - this can take from 10 minutes up to 24 hours. Please don't repeat the same payment while it's pending, and check Transaction History.

After 24 hours, contact us in the chat with the amount, date and time, your phone number and the transaction ID from your Mobile Money message (a screenshot helps). If a payment did not go through, the money stays in or returns to your wallet.

Do I need to play through my deposit?

Yes. Each deposit must be wagered once (1x) with real money before you can withdraw. Crash, instant and some other games count 50%. See the Deposit Wagering Requirement.