Responsible Gaming Policy

Gambling should be seen exclusively as a form of distraction and rest. Distraction - this is the aim of the CASONGO by Paridirect company's gambling. If you are no longer satisfied with gambling but continue to gamble not for entertainment purposes, this is a cause for concern.

CASONGO by Paridirect adheres to a high level of responsible gambling policy. This document provides information and tools to help you avoid a gambling addiction.

Responsible Gaming

Below are a few tips on responsible gambling:

  • Set a loss limit for yourself and stick to it. Try not to get involved in chasing winnings.
  • Never borrow money to make bets.
  • Take breaks during the game as often as possible.
  • Keep a balance between gambling and other activities.
  • Do not gamble if you are under the influence of stress, depression, toxic substances or other similar influences.
  • Spend only the sums you have specifically reserved for betting. Don't spend money that was intended for your daily needs.

How to recognise the symptoms of developing gambling addiction problems.

If you are concerned about your gambling behaviour, we advise you to take a self-assessment test. Ask yourself the following questions:

1. Do you spend more time gambling than you had previously set aside or planned, and if so, how does it affect your professional or domestic duties?
2. Have you been criticised for your gambling?
3. Do you have quarrels with your partner or other people close to you about the time you spend gambling or the amount of money you spend on bets? Do you realise that you cannot stop in time or limit your stakes?
4. Have your bets exceeded your financial capacity?
5. Did you borrow money or sell things to be able to gamble?
6. Do you make bets with money set aside to pay rent, mortgage, medicine, food, clothing or utility bills?
7. Do you come back the next day to take your gambling revenge?
8. Are you thinking about a future game or bet, whether you are with your family, at work or at a public event?
9. In your opinion, is gambling an economically sensible way of earning money?
10. Do you gamble during working hours, despite the threat of redundancy?
11. Do you feel overwhelmed and depressed after a loss and feel the need to gamble again as soon as possible?
12. Do you feel the need to play again after quarrels, disappointments or bad luck?

If the answer to at least one of these questions is yes, you need to start acting now, before the situation becomes threatening.

Where can I go for help if the symptoms of gambling addiction appear?

If at any time you feel the need to take a break from gambling, we recommend that you refrain from accessing gambling sites. We also recommend that you install software that can block access to gambling sites.

When looking for a health resort for consultation or therapy, turn to a medical treatment centre. These organisations can help you kick your gambling habit:

These treatment centres are completely independent and are in no way connected with our site.

Protection of minors

Participation in games of chance by minors is prohibited.

Therefore, persons who have not reached the age of 18 are not allowed to create an account and make bets on our site. In the event that we become aware of an account being opened by an underage person due to fraudulent use of the age verification system, such an account will be blocked by immediate action, and any winnings on that account will be confiscated.

We call on parents and guardians to rally to the protection of minors who may have access to the Internet. You can discuss this issue with minors and install an internet-filter, which blocks access to certain sites.

For further information and assistance, visit the following websites:

If you have an open gaming account, rest assured that the data in such an account is kept in a place that is inaccessible to children.

Self-limiting measures

If, at any time, you feel the need to take a break from gambling, we recommend a series of self-limiting measures.

You can "cool down" by choosing an instrument that will lock in your account for 24 hours. During this time, you will not be able to deposit money or place bets. If you feel that you need a longer break, you can select temporary self-limitation, during which your account will be blocked for 30 days.

If you feel that you are becoming addicted to gambling, we recommend that you install the self-limitation for an indefinite period.

You can choose a ‘cooling-off period’ or ‘self-limitation’ by contacting the support service: [email protected]. In the subject line, don't forget to mention "Cool-Off" or "Self-Exclusion - Temporary" or "Self-Exclusion - Indefinite", depending on the type of limitation you have chosen.

If you opt for self-limitation, contact all the gaming companies with which you have an account and apply for self-limitation.