The maximum payment a player can receive depends on their daily limit.

First, please make sure you are logged in to your account:

• First, please make sure that you are connected to your CASONGO account

• Make sure that your Globacom, AirtelTigo, MTN, Expresso or Vodafone account is funded

• Make sure that you have respected the deposit conditions which are :

• Maximum amount per deposit: 10 000 GHS

• Minimum amount per deposit : 10 GHS

• Click the Deposit button on the top panel to access your assets

• Go to your currency tab

• Select Withdraw

• Enter the amount you need

• Click the Withdraw button.

The GHS is the only currency authorised by CASONGO in Ghana.

To deposit into your account:

• Please log in to your account by correctly entering your telephone number and password.

• Click on the "Deposit" button in the top right-hand corner

• Enter the amount of your choice

• Click on "Continue".

Please check that the amount you wish to withdraw is available and that you have not reached your daily withdrawal limit.

To view your transaction history, please log into your account, click on the menu button to the right of the deposit button, and then on Transaction History.

To view our Terms & Conditions, please click on the Terms & Conditions button at the bottom of the home page of the site.

You can contact our customer support team via chat or send an email to [email protected]. Our support team works 24/7.

Click on the "Sign up" button in the upper right corner of the home page. Then, you may choose the way of registration: via an email address or phone number.

• If you register via email, enter all the necessary information, including email address, password, currency. Then click the "Create an Account" button. After that, you will receive an email with an activation link. Just follow the link, and your account is ready to play!

• If you register a phone number, enter all the necessary information, including email address, password, currency. Then click the "Create an Account" button. You will receive an SMS with a code that you should enter into the field in the open tab.

Please feel free to contact our Live Support if you face any problems while registering your account.

If you cannot create an account, please contact our Customer Service. You can contact them via Live Chat or send them an email at [email protected]. Our Support Team works 24/7.

You can only open one CASONGO account.

If you are unable to log in to your account, please contact our Customer Support. You can contact them via Live Chat or send them an email at [email protected]. Our Support Team works 24/7.

If you wish to close your CASONGO account, please send us a request via the following email address: [email protected]

Please be aware that all unpaid bonuses, ongoing and unsettled sports bets will be interrupted and cancelled at the time of closing your account.

However, you will have the possibility to withdraw your real money balance available on the account at the time of its closure.

In addition, you can suspend the use of the profile for a certain period, if necessary, while also making an appropriate request to the following email address: [email protected]